Wizard Visa is not a law firm. Our website and our software do not replace consulting with a licensed immigration lawyer nor constitute legal advice. We are not affiliated with or sponsored by the United States government or any government agency, including but not limited to USCIS, EOIR, DHS, NVC, CBP, etc. This website offers general information to help fill out the required immigration forms and documents and should not be relied on to reach any conclusions on the law. Wizard Visa's questionnaires and form software are provided entirely at the user's discretion to assist you through the filing process. Our customer support can assist you through any technical issues that may occur, answer any billing inquiries, and help you navigate the technical aspects of the software or our website. Our customer support cannot provide you with legal consultation, elucidate any legal inquiries, or provide any insight to your particular situation. Under no circumstances will we be able to provide you with legal advice, recommendations, solutions, assistance or strategies to prepare your case, which can only be done by a licensed US attorney. Moreover, as we are not attorneys, all communication between you and our staff is not protected by any privilege such as the attorney-client privilege. Wizard Visa's purchase prices do not include government filing fees. The forms that can be filled using our software can be obtained for free from the USCIS website as blank PDF forms. USCIS also provides instructions on how to fill these forms for free. Wizard Visa's eligibility questionnaires were created using instructions, rules, and regulations published by the USCIS and only indicate whether you meet minimum eligibility criteria to apply. Questionnaire results do not guarantee eligibility or ineligibility as you may or may not be eligible based on reasons not addressed in the questionnaire. If your case is complex, we strongly suggest that you consult with a licensed US immigration attorney. Your access and use of this website, including any purchase, is subject to and constitutes your agreement to the website's Privacy Policy and Terms of Use. Refunds will only be issued if requested within thirty (30) days and before the completed application is printed out. Exceptions and restrictions may apply; see Refund Policy for more.